📢 Why Zividax Has Stopped the “Send Money” Feature (Important Announcement)
Over the past months, the Zividax team has been working hard to give our users a safe, trusted, and smooth experience. However, after facing many serious issues, we have officially decided to shut down the “Send Money” option on Zividax.
This decision was not easy, but it was necessary to protect our platform, our users, and our parent company RX4Store.
Below is a full explanation.
🚫 1. Increasing Fake Payments
We found a massive rise in fake payment screenshots, modified payment proofs, and users falsely claiming they sent money.
This caused:
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Disputes
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Fraud reports
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Trust issues
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Account suspensions
Handling fake payments became extremely difficult and risky for both users and the platform.
⚠️ 2. Growing Scam Activities
Many users reported getting scammed by:
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Fake sellers
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Fake buyers
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People pretending to be support staff
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Fraud accounts asking for payments outside the app
Keeping the “Send Money” feature active would only increase the number of scams, which we cannot allow.
❌ 3. Illegal Transactions
We detected attempts to use the payment system for:
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Illegal purchases
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Unverified transactions
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Suspicious wallet-to-wallet activity
As a responsible platform, we must follow the law and prevent any illegal activity.
🏛 4. Government & Tax Compliance Issues
While reviewing our financial security, we faced:
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GST/tax verification problems
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Payment tracking issues
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Audit complications
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Missing verifiable payment receipts
If these were ignored, it could legally affect both Zividax and RX4Store.
🐞 5. Internal Bugs & Technical Problems
Our system also experienced:
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Payment delays
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Failed transactions
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Wallet errors
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Duplicate payment bugs
These issues risk user money, which is unacceptable.
🔒 6. RX4Store Rule 40 & Rule 13: The Main Reason
Our parent company, RX4Store, enforces strict safety laws.
📌 RX4Store Act 40
If any partner app faces repeated scam cases or payment issues, the “Send Money” feature must be removed immediately.
📌 RX4Store Law 13
If a partner app shows signs of:
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Payment fraud
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Scam allegations
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Illegal transfers
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Repeated user complaints
RX4Store will not allow sending or receiving money under any circumstances.
If we continue violating these rules, RX4Store has the full right to:
❗ Close the entire wallet
❗ Suspend the app
❗ Shut down payment services
❗ Even remove partner access
So disabling the “Send Money” feature was necessary to protect both Zividax and our users.
🛑 Final Decision
The Send Money feature will remain permanently disabled.
This decision is final and made for user safety, legal compliance, and platform security.
📅 What’s Next? Policy Changes on 19.11.2025
On 19 November 2025, we will roll out:
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Updated payment rules
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New security policies
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Strong verification systems
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Anti-scam guidelines
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Transparency improvements
Our goal is simple:
👉 Protect users
👉 Avoid legal issues
👉 Build a trusted platform
💬 Final Message
We understand that this change may be disappointing for some users, but safety comes first.
We would rather remove a risky feature than put our users’ money at risk.
Thank you for choosing Zividax.
Your trust matters more than anything.
If you need support, feel free to reach us anytime.